Direct Sales Representative

August 1, 2026

Job Summary

Responsible for managing the full sales cycle for assigned and inbound sales opportunities by engaging prospective and existing customers through phone calls, email, video conferencing, and other approved communication methods. This role builds and maintains strong customer relationships while guiding opportunities from initial customer engagement through successful closing.

Essential Functions

Manage the full sales cycle for assigned and inbound sales opportunities by engaging prospective and existing customers through phone calls, email, video conferencing, and other approved communication methods
Identify opportunities to upsell additional Workwell products and services to new and existing customers
Contact warm and cold prospects using established sales processes and outreach strategies
Conduct virtual product demonstrations and presentations
Provide timely follow up with leads from customer service team to build customer relationships and convert qualified prospects into customers
Collaborate with Sales & Marketing to maximize customer acquisition and retention
Develop and maintain expert level understanding of all company products, services, and pricing to effectively communicate the benefits and value of Workwell products and services
Actively research marketplace to gain better understanding of competitors and what prospects and customers are interested in to help generate demand
Provide exceptional customer service throughout the sales process while resolving customer concerns professionally and promptly
Prepare sales reports, and other business information as requested
Actively participate in individual coaching sessions, sales meetings, product training, and ongoing professional development
Consistently work toward meeting or exceeding established sales goals
Perform other duties and projects as assigned

Knowledge, Skills, and Abilities

Demonstrated understanding and application of effective selling strategies and techniques
Strong consultative selling and relationship-building skills
Comfortable making a high volume of outbound calls and maintaining consistent sales activity
Excellent verbal, written, and presentation communication skills
Self-motivated, passionate, and driven to succeed
Ability to learn and effectively communicate technical software solutions to prospective customers
Ability to work independently while contributing to a collaborative team environment.
Highly organized with excellent time management and follow-up skills.
Ability to adapt to changing priorities, sales strategies, and business needs.
Strong problem-solving and critical thinking skills
Proficiency with CRM systems and Microsoft Office (Excel, Word, Outlook, PowerPoint)
Must be flexible, coachable, and a team player

Education and Experience

High school diploma or equivalent
Three or more years of successful sales experience
Experience cold calling, prospecting, and closing sales
Experience working in B2B or SaaS

Physical Requirements The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing duties of job, incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Specific vision abilities required by the job include spending extended hours in front of a computer screen.